Privacy Policy
Welcome to MyndMates – Make Friends Online.
Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
Personal Information
When you create an account, we may collect:
- Name
- Email address
- Phone number (if provided)
- Profile photo
- Date of birth
- Gender (if provided)
- Bio and profile information
User Generated Content
We collect content that you voluntarily create, including:
- Messages
- Friend requests
- Profile information
- Images uploaded by you
- Reports or feedback submitted to us
How We Use Your Information
We use your information to:
- Create and manage your account.
- Help you connect with other users.
- Provide messaging and social networking features.
- Improve app performance and user experience.
- Detect fraud, spam, fake accounts, and abuse.
- Respond to support requests.
- Comply with legal obligations.
- Send important service notifications.
Data Storage
Your data is securely stored in our database.
Account information remains stored until your account is deleted.
Users who wish to permanently delete their account and associated personal data may contact us via email. After verification, we will delete the account and personal data within a reasonable period unless we are legally required to retain certain information.
Sharing of Information
We do not sell your personal information.
We may share information only:
- When required by law.
- To comply with legal requests.
- To protect users and our platform.
- With trusted service providers who help operate the app (such as cloud hosting or analytics providers) under confidentiality obligations.
We do not share your personal information with advertisers or unrelated third parties.
User Safety
To maintain a safe community, we may review reports submitted by users involving harassment, abuse, impersonation, spam, scams, or inappropriate content.
Accounts violating our Community Guidelines may be suspended or permanently removed.
Children's Privacy
MyndMates is intended only for users who meet the minimum age requirement applicable in their country.
Children below the permitted age are not allowed to create accounts.
If we become aware that an underage user has created an account, we will remove the account and delete associated information.
Parents or guardians who believe a child has registered may contact us for immediate removal.
Data Security
We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your information.
- Correct inaccurate information.
- Request deletion of your account.
- Contact us regarding privacy concerns.
Child Safety Standards
MyndMates is committed to providing a safe environment for all users.
- Users must meet the minimum age requirement applicable in their country to use the app.
- We do not knowingly allow underage users.
- Users can report inappropriate content, harassment, abuse, impersonation, spam, scams, or suspicious behavior directly within the app.
- Reported accounts are reviewed promptly, and appropriate action—including suspension or permanent removal—may be taken.
- Users who engage in child sexual exploitation, grooming, or any form of child abuse will be permanently banned and may be reported to relevant authorities where required by law.
- We prohibit nudity involving minors, child sexual abuse material (CSAM), grooming, exploitation, trafficking, or any content that endangers children.
- We cooperate with law enforcement when legally required.
