Privacy Policy

1. Types of Data We Collect

2. Use of Your Personal Data

We use your data for:

• Creating and managing your MyndMates account.
• Creating and displaying your user profile.
• Enabling communication with listeners through available app features.
• Providing features such as chat, voice calls, video calls, and friend matching, where applicable.
• Improving the app's features, functionality, and user experience.
• Maintaining the security and safety of our users and platform.
• Detecting and preventing fraud, abuse, spam, and other unauthorized activities.
• Sending important account-related updates, notifications, and service information.
• Complying with applicable legal and regulatory requirements.

3. Disclosure of Your Personal Data

We may share your personal data with third-party service providers who help us operate and maintain MyndMates, such as hosting providers, communication service providers, analytics providers, payment providers, and other technology partners.

We may also disclose information when required by law, legal proceedings, or governmental authorities.

We do not sell your personal information to third parties.

Information that you choose to make visible on your profile may be visible to other MyndMates users.

4. User Safety

To maintain a safe community, we may review reports submitted by users involving harassment, abuse, impersonation, spam, scams, or inappropriate content.

Accounts violating our Community Guidelines may be suspended or permanently removed.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, we may delete or anonymize it in accordance with applicable laws and our internal policies.

7. Your Choices and Rights

You may have the right to:

• Access the personal information associated with your account.
• Request correction of inaccurate information.
• Request deletion of your account and personal information, subject to applicable legal requirements.
• Update or modify information on your profile.
• Control what information you choose to share with other users.
• Withdraw consent where processing is based on your consent.

To request account deletion or exercise applicable privacy rights, you may contact us using the contact details provided in the app.

8. Children's Privacy

MyndMates is intended for users who meet the minimum age requirement applicable in their country.

We do not knowingly collect personal information from children who are not permitted to use the service under applicable law. If we become aware that such information has been collected, we will take reasonable steps to delete it.

9. Child Safety Standards

MyndMates is committed to providing a safe environment for all users.

• Users must meet the minimum age requirement applicable in their country to use the app.
• We do not knowingly allow underage users.
• Users can report inappropriate content, harassment, abuse, impersonation, spam, scams, or suspicious behavior directly within the app.
• Reported accounts are reviewed promptly, and appropriate action—including suspension or permanent removal—may be taken.
• Users who engage in child sexual exploitation, grooming, or any form of child abuse will be permanently banned and may be reported to relevant authorities where required by law.
• We prohibit nudity involving minors, child sexual abuse material (CSAM), grooming, exploitation, trafficking, or any content that endangers children.
• We cooperate with law enforcement when legally required.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through the contact information provided within the MyndMates app.